Stichting Geschillenoplossing Automatisering
Stichting Geschillenoplossing Automatisering
Stichting Geschillenoplossing Automatisering
  • SGOA is the leading, independent non-profit centre for IT Conflict Management and is specialized in conflict prevention, mediation and arbitration in the field of IT.

  • SGOA is the leading, independent non-profit centre for IT Conflict Management and is specialized in conflict prevention, mediation and arbitration in the field of IT.

  • SGOA is the leading, independent non-profit centre for IT Conflict Management and is specialized in conflict prevention, mediation and arbitration in the field of IT.

  • SGOA has a specialist Privacy & Security Department due to the introduction of the General Data Protection Regulation (GDPR) and the increasing importance of ICT security. More information? READ MORE

  • SGOA is the leading, independent non-profit centre for IT Conflict Management and is specialized in conflict prevention, mediation and arbitration in the field of IT.

Model Requests

Model Requests

If you wish to start ICT mediation proceedings through SGOA (Stichting Geschillenoplossing Automatisering, or ‘foundation for the resolution of ICT disputes’), you need to observe the rules set out in the ICT Mediation Rules. The mediation procedure always starts with an ‘Application’. The request can be submitted by just one of the parties, but it is also possible for the parties involved in the dispute to submit a joint request. The request can be recorded in a basic letter. Article 3 of the ICT Mediation Rules specifies exactly what information should be included in the application. You will find a basic model below to help you in compiling an application. This model is for an application for ICT mediation submitted by one of the parties to the dispute.

SGOA (Stichting Geschillenoplossing Automatisering, or ‘foundation for the resolution of ICT disputes’) offers arbitration among its services. The rules for instituting and conducting arbitration are set out in SGOA's 2012 Arbitration Regulations. A precondition for starting arbitration via SGOA is that the parties to the dispute have entered into a written agreement in which it has been agreed that any disputes that need resolving will be submitted to SGOA for arbitration. This agreement is termed the arbitration agreement.

In addition to the standard arbitration proceedings, SGOA (Stichting Geschillenoplossing Automatisering, or ‘foundation for the resolution of ICT disputes’) offers the option of summary arbitral proceedings. Summary arbitral proceedings take only a short time and are aimed at reaching a ruling relatively quickly regarding an urgent matter in which a decision is required in short order. You can consider requesting a provisional arrangement through summary arbitral proceedings if you are unable to wait for the case to be dealt with in standard arbitration proceedings. You will find a basic model below to help you in compiling an application.

Downloads

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Model Request for ICT Mediation

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Model for initiatory application for arbitration

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Model for initiatory application for summary arbitral proceedings