Stichting Geschillenoplossing Automatisering
Stichting Geschillenoplossing Automatisering
Stichting Geschillenoplossing Automatisering
  • SGOA is the leading, independent non-profit centre for IT Conflict Management and is specialized in conflict prevention, mediation and arbitration in the field of IT.

  • SGOA is the leading, independent non-profit centre for IT Conflict Management and is specialized in conflict prevention, mediation and arbitration in the field of IT.

  • SGOA is the leading, independent non-profit centre for IT Conflict Management and is specialized in conflict prevention, mediation and arbitration in the field of IT.

  • SGOA has a specialist Privacy & Security Department due to the introduction of the General Data Protection Regulation (GDPR) and the increasing importance of ICT security. More information? READ MORE

  • SGOA is the leading, independent non-profit centre for IT Conflict Management and is specialized in conflict prevention, mediation and arbitration in the field of IT.

J.A. van Boeschoten

J.A. van Boeschoten 

Personal details

Full name:Joost van Boeschoten
Nationality:Dutch

Job(s)

Employer/field of work:Contrasticon
Current job(s):
  • IT management consultant
  • MfN-mediator
Previous job(s):
  • Regional director of CSC Research Services Benelux
  • Unit manager at Cambridge Technology Partners
  • Unit manager at CSC Computer Sciences

Expertise

  • IT-Outsourcing (Datacenter, werkplek, connectiviteit, ERP, CRM, BPO, BPM), SLA-, Vendor Management
  • Commoditization and SW-Licences (Cloud, SAAS, IAAS, XAAS)
  • Complex customer-supplier colloboration (Partnerships, Business Ecosystems, Enemy-relations)
  • IT-Governance (IT-Toezicht RvC / RvT), managing user organization, service level management
  • IT-Conflictmanagement (Prevention, conflictcontrol, exit- and recoverymediation)
  • ERP, CRM, BPM
  • Agile en DevOps

Publications

  • Thick governance: arm's length but effective, CSC Research Journal, november 2005
  • IT-Governance for the 21st century, CSC Research Full Report, with co-author Kirt Mead, February 2006
  • Mediation met mindmapping, TIEM, May 2010
  • Mediation met computer mindmapping, Nederlands-Vlaams tijdschrift voor mediation en conflictmanagement, November 2010
  • How to incorporate everything as a service into your organization, with co-authors D. van Dijk and P. van der Ploeg (2013), in Right Sourcing, Enabling Collaboration, R. Dijkstra, J. Gøtze and P. van der Ploeg (red.)

Languages

Dutch:Native language
English:Fluent
German:Average
French:Average
Spanish:No
Other:Russian: basic