Stichting Geschillenoplossing Automatisering
Stichting Geschillenoplossing Automatisering
Stichting Geschillenoplossing Automatisering
  • SGOA is the leading, independent non-profit centre for IT Conflict Management and is specialized in conflict prevention, mediation and arbitration in the field of IT.

  • SGOA is the leading, independent non-profit centre for IT Conflict Management and is specialized in conflict prevention, mediation and arbitration in the field of IT.

  • SGOA is the leading, independent non-profit centre for IT Conflict Management and is specialized in conflict prevention, mediation and arbitration in the field of IT.

  • SGOA has a specialist Privacy & Security Department due to the introduction of the General Data Protection Regulation (GDPR) and the increasing importance of ICT security. More information? READ MORE

  • SGOA is the leading, independent non-profit centre for IT Conflict Management and is specialized in conflict prevention, mediation and arbitration in the field of IT.

IT arbitrators

IT arbitrators

At the heart of SGOA are the independent lawyers and experts on SGOA’s list, all individuals who excel in their field of expertise. Here you can find an overview of all our IT arbitrators.
  • J.E.C.M. Aarts  Ph.D. Assistant professor Adjunct associate professor    Associate Research Professor, Department of Biomedical Informatics, State University of New York at Buffalo, Buffalo, NY Various health ICT teaching and research functions in higher education    Erasmus University Rotterdam, Erasmus School of Health Policy and Management Dutch Fellow American College of Medical Informatics Adjunct associate professor, University of Victoria, Canada                   ICT development, implementation and evaluation  ICT workflow ICT user interface design ICT project management ICT costs analyse ICT business development Applications of ICT in healthcare and medicine including security and cyber security    Understanding implementation: a sociotechnical appraisal of the introduction of physician order entry systems in Dutch and American hospitals (PhD dissertation, Erasmus University Rotterdam, 2005)  Over sixty papers in peer-reviewed scientific journals Editor and author of scientific books and book chapters   
    Employer:Erasmus University Rotterdam, Erasmus School of Health Policy and Management
    Current job(s):
    • Assistant professor
    • Adjunct associate professor
    Previous job(s):
    • Associate Research Professor, Department of Biomedical Informatics, State University of New York at Buffalo, Buffalo, NY
    • Various health ICT teaching and research functions in higher education
    RESUME
  • C. Barbiers  M.Sc., R.E., C.A. Interim manager specialised in recovery and/or problematic IT projects Mediator registered with the MfN (Netherlands Mediation Institute) Registered as a legal expert in the LRGD (national register of legal experts) Registered IT (EDP) Auditor, RE (NBA) Registered Accountant, RA (NOREA) Programme manager and director Interim director, operations & ICT Restructuring director Quality assurance & risk manager Controller, IT auditor and Accountant Self-employed Dutch SGOA: Legal expert (member of LRGD) and mediator (member of NMI) Lecturer/trainer in Internal Audit, IT governance, foundations of banking              ZekeRE Business working group, NOREA (professional association for IT auditors) E-commerce stream manager (Ernst & Young) Lecturer in management information provision/information control (Nyenrode Business Universiteit) IT Governance course manager (Nyenrode Business Universiteit)            Hoofdlijnen van beheersing van ICT: Legacy systemen (Manual ‘Automatisering v/d Informatie Voorziening’) ZekeRE Business (co-author), IT audit framework for E-commerce, NOREA Trends in ICT (co-author, annual survey by Ernst & Young) Beheersing van Client-Server systemen (Ernst & Young)  
    Employer:Self-employed
    Current job(s):
    • Interim manager specialised in recovery and/or problematic IT projects
    • Mediator registered with the MfN (Netherlands Mediation Institute)
    • Registered as a legal expert in the LRGD (national register of legal experts)
    • Registered IT (EDP) Auditor, RE (NBA)
    • Registered Accountant, RA (NOREA)
    Previous job(s):
    • Programme manager and director
    • Interim director, operations & ICT
    • Restructuring director
    • Quality assurance & risk manager
    • Controller, IT auditor and Accountant
    RESUME
  • H.W. Gooskens  M.M.O. IT consultant/interim manager Arbitrator and moderator ITEM-C, consultancy and interim management Also acting under LOGIT.partners  Associé at Telengy management advice Managing director at PinkRoccade Local Government B.V. Managing director at IBS Nederland B.V. Managing director at Consist B.V. Managing director at L+T Informatica B.V  Dutch Software developer, L+T Informatica B.V.               Chairman of NOiV working group on vendors’ manifesto for open standards Chairman of the supervisory board, Nicotech Ltd. (Moscow) Member of Business Partner Council, IBM   Suppliermanagement and commissioning (business software) Implementation projects (business software, ERP, CRM, webshop) Information architecture and ERP Software engineering questions (agile, scrum) Purchase and tender Marktconform functioneren van softwarebedrijven (project management, tarieven, deskundigheid, helpdesk, releases, bug-fixing)     Dilemma’s en Daadkracht (ISBN 90-809779-1-8) Informatietechnologie voor directeuren (ISBN 90-809779-2-6) Gemeentelijke Bedrijfssoftware (co-author) Various publications in Computable, AG, FD, Digitally Executive Boards and Process & Document  
    Current job(s):
    • IT consultant/interim manager
    • Arbitrator and moderator
    • ITEM-C, consultancy and interim management
    • Also acting under LOGIT.partners
    Previous job(s):
    • Associé at Telengy management advice
    • Managing director at PinkRoccade Local Government B.V.
    • Managing director at IBS Nederland B.V.
    • Managing director at Consist B.V.
    • Managing director at L+T Informatica B.V
    RESUME
  • E. van Gorp BC  Lead architect payments, savings & investments, expert in complex IT application renewal and migration programs Lead IT Stratey payments, saving & investments     Senior consultant IT strategy en architecture, several roles and projects in complex IT renewal and replacement programs: lead architect, business architect, program manager, lead consultant Director consulting firm Corbexx, experts in payments and core banking architecture and IT renewal  Advisor payments and core banking   Rabobank Nederlandse                     IT strategy Architecture: business architecture, informatie architecture, data architecture, application architecture IT migrations: renewal programs. migrations and data conversions Banking, payments (e-commerce, m-commerce, payments infrastructures), financial architecture Digital innovation and new technology: cloud, digital architecture, Internet of Things, Artificial Intelligence, Cognitive, Blockchain           
    Employer:Rabobank
    Current job(s):
    • Lead architect payments, savings & investments, expert in complex IT application renewal and migration programs
    • Lead IT Stratey payments, saving & investments
    Previous job(s):
    • Senior consultant IT strategy en architecture, several roles and projects in complex IT renewal and replacement programs: lead architect, business architect, program manager, lead consultant
    • Director consulting firm Corbexx, experts in payments and core banking architecture and IT renewal
    • Advisor payments and core banking
    RESUME
  • P. Hagedoorn  Lr. Secretary-general     CIO Océ CIO Hagemeyer Director Millennium Platform   European CIO Association Dutch Board Member INSEIT Co-chair European e-Skills Association              Chairman CIO-Platform Netherlands Advisory Board Member EuroCIO (predecessor European CIO Association) Chairman CIO Academy Foundation Chairman Taskforce e-skills Netherlands            Columnist CIO Magazine (since ca. 6 years)     
    Employer:European CIO Association
    Current job(s):
    • Secretary-general
    Previous job(s):
    • CIO Océ
    • CIO Hagemeyer
    • Director Millennium Platform
    RESUME
  • J. Honkoop  BI RI Sworn ICT expert Broker in hard- and software Registered as a legal expert in the LRGD (national register of legal experts) Arbiter Mediator Information analyst Member of staff of software and systems firm Director/owner of PC sales outlets geared to SMEs Enterprise architect Project, Programme, and Interim manager Self-employed (director and principal shareholder) Dutch Chairman of NVBI (Dutch association of sworn ICT experts) Chairman of the commission supervising the use of data by CR Delta/ the PZO general board (royal Dutch cattle syndicate) Member of the Board of the Platform Independent Entrepeneurs (PZO), Association Mediators Region Utrecht (VMRU) and the Association of independent IT workers IT-United Member of various dispute resolution committees Member of the working group ‘Appointing an Expert’ of the EGLE project of the European Expert & Expertise Institute EEEI at Paris (EGLE = European Guide for Legal Expertise).                 Project management and development methods IT architecture  Copyright ICT Mainframe applications SME applications      ‘Auteursrechtelijke aspecten van software’ in K.G. van der Poel, F.J.M. Ruiterman and J. Honkoop (ed.), Informatisering in Perspectief, Utrecht: NVBI 2008, pp. 86-95     
    Employer:Self-employed (director and principal shareholder)
    Current job(s):
    • Sworn ICT expert
    • Broker in hard- and software
    • Registered as a legal expert in the LRGD (national register of legal experts)
    • Arbiter
    • Mediator
    Previous job(s):
    • Information analyst
    • Member of staff of software and systems firm
    • Director/owner of PC sales outlets geared to SMEs
    • Enterprise architect
    • Project, Programme, and Interim manager
    RESUME
  • A.J.G. Kromwijk Drs.  Board Member EXA AG Director/owner/ principal Glownexus SA, Consulting IT sourcing Partner mas-ltd, Management Consultant Strategic Sourcing & Value creation   AVP Nestle GLOBE CIO office, Nestle SA Switzerland AVP Nestle Head of global procurement ICT and BPO, Nestle SA Switzerland AVP Nestle GLOBE Head Supplier relations, Nestle SA Switzerland AVP Nestle GLOBE Head Program management, Nestle SA Switzerland Other roles in Germany, Switzerland and the Netherlands Independent Swiss Member of the supervisory board of SGOA in Switzerland Member of Swiss ICT Sourcing and Cloud group Board Member of EuroCIO Member of Swiss IT Leadership Forum Member of Swiss Cognitive initiative           Board member Board Committee for Standards, Board member Data Excellence Global Standards 1 (GS1) Member of international professional organisations in milk, nutrition and export    Governance (management, user organization, planning control, service level management) Project- and program management Purchase and Outsourcing: Contracts Cloud, licenses, SLA-, vendor management Software purchase, maintenance and support            
    Employer:Independent
    Current job(s):
    • Board Member EXA AG
    • Director/owner/ principal Glownexus SA, Consulting IT sourcing
    • Partner mas-ltd, Management Consultant Strategic Sourcing & Value creation
    Previous job(s):
    • AVP Nestle GLOBE CIO office, Nestle SA Switzerland
    • AVP Nestle Head of global procurement ICT and BPO, Nestle SA Switzerland
    • AVP Nestle GLOBE Head Supplier relations, Nestle SA Switzerland
    • AVP Nestle GLOBE Head Program management, Nestle SA Switzerland
    • Other roles in Germany, Switzerland and the Netherlands
    RESUME
  • L.A. Mooij   Consultant     Director Operations & Program Lead Global ERP; RAET Director BPO (Business Process Outsourcing) Corporate Clients; RAET Expert Telecom BPO (Europa); Accenture Outsourcing Account Delivery Manager (OADM) - account KPN; Accenture  L. Mooij Consulting Nederlandse SGOA Arbiter                    Systemdevelopment (Agile, prototyping, testen, code review) Governance (aansturing, gebruiksorganisatie, planning, control, service level management) Financial systems (ERP-systems, bancaire systemen, vermogensbeheer) IoT (privacy, data transfers, data exchange, security) Project- en programmamanagement: Prince2, MSP, Scrum, Agile Outsourcing: Cloud, licenties, SLA-, vendor management Systemdevelopment: ERP, maatwerk, interfaces         
    Employer:L. Mooij Consulting
    Current job(s):
    • Consultant
    Previous job(s):
    • Director Operations & Program Lead Global ERP; RAET
    • Director BPO (Business Process Outsourcing) Corporate Clients; RAET
    • Expert Telecom BPO (Europa); Accenture
    • Outsourcing Account Delivery Manager (OADM) - account KPN; Accenture
    RESUME
  • J. Oord  RM Arbitrator Mediator registered with the NMI (Netherlands Mediation Institute) Consultant   Managing director, IBS Nederland B.V. (part of Consist) Managing director, Bridgeware Europe B.V. Director, Venture Software Nederland B.V. Chairman board of directors Kraan Bouwcomputing B.V. Chairman board of directors Deltacare B.V. ArMeCo – Arbitration Mediation Consultancy Dutch SGOA board member Foundation Parkinson Netherlands board member Chairman of NIMA Assessments Chairman of the association of former IBM directors and senios managers                  Marketing, ICT en Conflictmanagement         ‘De computer in dienst van de winkelier’ (Misset) ‘Ontwikkelingen in de Informatie Technologie’, as part of the publication ‘Trends in marketing’ (Samson) Co-author: ‘ICT Conflicten verstandig oplossen’ ‘ICT Mediation’ in the monthly journal Informatie  
    Employer:ArMeCo – Arbitration Mediation Consultancy
    Current job(s):
    • Arbitrator
    • Mediator registered with the NMI (Netherlands Mediation Institute)
    • Consultant
    Previous job(s):
    • Managing director, IBS Nederland B.V. (part of Consist)
    • Managing director, Bridgeware Europe B.V.
    • Director, Venture Software Nederland B.V.
    • Chairman board of directors Kraan Bouwcomputing B.V.
    • Chairman board of directors Deltacare B.V.
    RESUME
  • D. van der Reijden mr.  ICT Architect ICT Consultant Software Development and Data & Analytics ICT Legal advisor   Senior Consultant Ernst & Young Management Consultants CEO Tri-IT Information Services B.V. Chief Technical Officer COOLProfs B.V. Program manager Data Conversions Digitization Program manager Independent Dutch SGOA Arbiter               Trainer Linux, Oracle, SQL Server, System architecture     Full stack software development Low code platforms Microsoft Azure, dotnet, dotnet core, Java, Docker, Kubernetes Oracle, SQL Server, MongoDB, MySQL Cybersecurity, cyber resilience, ethical hacking Project- en program management (Agile, SAFe, Scrum, Kanban, MSP, Prince2, PMBoK Enterprice architecture Data Science, Machine Learning, Artificial Intelligence, Advanced Analytics, Hadoop, Python, R   Webservice interoperability: comparing IBM and Microsoft technology, 2001: white paper Tri-IT Information Services B.V. Distributed TP Monitors, 1999: Handbook Client/Server technology, Ten Hagen Stam Distributed processing with DCE and Encina, 1999: Client/Server News   
    Employer:Independent
    Current job(s):
    • ICT Architect
    • ICT Consultant Software Development and Data & Analytics
    • ICT Legal advisor
    Previous job(s):
    • Senior Consultant Ernst & Young Management Consultants
    • CEO Tri-IT Information Services B.V.
    • Chief Technical Officer COOLProfs B.V.
    • Program manager Data Conversions
    • Digitization Program manager
    RESUME
  • A.P. Simons  MSc Executive Fellow      Partner Management View / Inter Acces Group Adjunct-Directeur - Synergie Consulting / Getronics Group Director IT - ANOZ Zorg Verzekeringen Vice President Information Systems - Sony Europe Manager Ditigital, Informatie Management en Automatisering - AD NieuwsMedia Rotterdam School of Management (Erasmus University) Dutch Digital Leadership Coach - Zelfstandig Bestuurslid bij de NGI-NGN/KNVI (Platform voor de Informatieprofessional)                   IT leveranciers management / IT Service Management ERP omgevingen en business analytics / rapportage systemen  Outsourcing, offshoring, shared services, cloud services en andere sourcing best practices IT Governance en Business - IT Alignment / Fusion vraagstukken IT Project Management best practices (Prince2, PMBOK, Srum, Devops) IT integration Management (bijvoorbeeld bij fusie, samenvoeging en overname) IT Strategy, potfolio management en architectuur benaderingen. GDPR Blockchain, Internet of Things, Servitization, Industry 4.0, Business Analytics concepts Digital business transformation      
    Employer:Rotterdam School of Management (Erasmus University)
    Current job(s):
    • Executive Fellow
    Previous job(s):
    • Partner Management View / Inter Acces Group
    • Adjunct-Directeur - Synergie Consulting / Getronics Group
    • Director IT - ANOZ Zorg Verzekeringen
    • Vice President Information Systems - Sony Europe
    • Manager Ditigital, Informatie Management en Automatisering - AD NieuwsMedia
    RESUME
  • A. Sprokholt  MBA Advisor IT Management      Member of the Executive Committee EquaTerra Europe Member of the Board Morgan Chambers Plc  CIO AEGON Nederland NV CIO Bührmann-Tetterode NV  Albert Sprokholt BV Dutch PhD research: Governability of IT services Guest lecturer Nyenrode University Guest lecturer Antwerp Management School Guest lecturer Academy for Information & Management                 IT-dienstverlening en uitbesteding IT-projects Inkoop en aanbesteding Kennis van ICT in de financiële sector (banken en verzekeraaars) Kennis van IT in de logistiek en productie      ‘Sourcingstrategie: de business is aan zet’ – ‘Voorop in innovatie’, ICT Media 2015 ‘Let nou eens niet op de kosten’; CIO Magazine 2014 ‘Dynamisch Raamwerk voor IT-outsourcing’; Informatie 2013 ‘Een typologie voor IT-dienstverlening’; Management en Organisatie 2013  ‘Het moet van twee kanten komen’; over innovatie en uitbesteding Outsource Magazine 2012 
    Employer:Albert Sprokholt BV
    Current job(s):
    • Advisor IT Management
    Previous job(s):
    • Member of the Executive Committee EquaTerra Europe
    • Member of the Board Morgan Chambers Plc
    • CIO AEGON Nederland NV
    • CIO Bührmann-Tetterode NV
    RESUME
  • J.M. Suerink  C.A. (certified accountant), R.E. (registered EDP auditor) Accountant IT-auditor    Titular chief accountant, Government Audit Department  Member of the partnership of BDO certified accountants    2-Control B.V. Dutch Member of the board of appeal of NOREA (professional association for IT auditors)  Member of the advisory council of a firm of accountants Arbitrator for SGOA              University lecturer, Erasmus University      Informatiebeveiliging (security, IT-audit, data integriteit, ISO 27000) Systeemontwikkeling (Agile, prototyping, testen, code review) Governance (aansturing, gebruikersorganisatie, planning, control, service level management) Financiële systemen (ERP-systems, bancaire systemen, vermogensbeheer) Accountancy (jaarrekening, register-accountant, accountantscontrole)       Course book Inleiding ict-auditing, 6th edition 2013 (previously Inleiding EDP-auditing)     
    Employer:2-Control B.V.
    Current job(s):
    • Accountant
    • IT-auditor
    Previous job(s):
    • Titular chief accountant, Government Audit Department
    • Member of the partnership of BDO certified accountants
    RESUME
  • A.J. van Veen   Project manager/director     Software team manager, project manager, COVAM Systemen Microprocessor systems designer/programmer, TNO    Agritect Advies B.V. Dutch Member of SGOA Member of NVBI (Dutch association of sworn ICT experts) Member of Connect Member of advisory committee, Frugicom                            Datatuin in ontwikkeling Mobiliteit in 2010 EDI in de agrarische sector De valkuilen van ICT NVBI anniversary publications 
    Employer:Agritect Advies B.V.
    Current job(s):
    • Project manager/director
    Previous job(s):
    • Software team manager, project manager, COVAM Systemen
    • Microprocessor systems designer/programmer, TNO
    RESUME
  • Martijn Voorhuis MBA / MBI  Partner     Owner of Timesoft, a software company Director at Triquesta, a Fintech start up CEO at UReason, a predictive analytics software company   NexyZ Dutch Jury member at UtrechtInc Co Founder of Data Science Lab                   Software licentie contracten (Intellectual Property, SaaS, Escrow, Licenties) Software implementatie contracten (fixed price contracten, uren maal tarief, Moscow, scope creep) Bedrijfs (onderdeel) waarderingen (valuation, waardebepaling, cash flow, earn out, nabetaling)             
    Employer:NexyZ
    Current job(s):
    • Partner
    Previous job(s):
    • Owner of Timesoft, a software company
    • Director at Triquesta, a Fintech start up
    • CEO at UReason, a predictive analytics software company
    RESUME
  • D. Wentink  MSc IT architect  Quality assurance (QA) consultant Function point analysis (FPA) consultant Business engineer (Rapid Application Development)  Information analyst Team lead Trainer UML Technical designer (IT)  Wentink Solutions - self-employed Dutch Chairman Association Be Informed User Group                    Quality assurance (QA) SCRUM / Agile Rapid Application Development (RAD) platforms UML Function point analysis (FPA)      The Be Informed Business Thesaurus - Design choices, their consequences and some examples, publicatiedatum 2012, co-auteur met Jan Voskuil, Vincent van Dijk     
    Employer:Wentink Solutions - self-employed
    Current job(s):
    • IT architect
    • Quality assurance (QA) consultant
    • Function point analysis (FPA) consultant
    • Business engineer (Rapid Application Development)
    Previous job(s):
    • Information analyst
    • Team lead
    • Trainer UML
    • Technical designer (IT)
    RESUME
  • C.T. de Wuffel  Q.C. (Qualified Controller) Director/owner Company consultant    Managing director, PinkRoccade Civility B.V. (division within PinkRoccade N.V.)  Financial director, PinkRoccade Civility B.V. (division within PinkRoccade N.V.)  Financial director, L+T Informatica B.V.  Partner, Van de Reek & Spoormakers firm of accountants  Lecturer, economics and commercial studies  Savuti bv Dutch Employer chairman Bedrijfstak Pensioenfonds voor het Kappersbedrijf Member of the supervisory board of Dariuz B.V. (ICT company for TNO)  Member of the supervisory board, chairman Auditcie, Woningcorperatie Leystromen  Member of the supervisory board Bedrijfstak Pensioenfonds voor de Waterbouw            Member of the arbitration committee of the Royal Dutch Society for Physical Therapy (KNGF)  Chairman of the supervisory board of Savant Zorg (healthcare institution)     Information securety Governance Financial systems Accountancy Project- en program management Outsourcing Systemdevelopment         
    Employer:Savuti bv
    Current job(s):
    • Director/owner
    • Company consultant
    Previous job(s):
    • Managing director, PinkRoccade Civility B.V. (division within PinkRoccade N.V.)
    • Financial director, PinkRoccade Civility B.V. (division within PinkRoccade N.V.)
    • Financial director, L+T Informatica B.V.
    • Partner, Van de Reek & Spoormakers firm of accountants
    • Lecturer, economics and commercial studies
    RESUME