Stichting Geschillenoplossing Automatisering
Stichting Geschillenoplossing Automatisering
Stichting Geschillenoplossing Automatisering
  • SGOA is the leading, independent non-profit centre for IT Conflict Management and is specialized in conflict prevention, mediation and arbitration in the field of IT.

  • SGOA is the leading, independent non-profit centre for IT Conflict Management and is specialized in conflict prevention, mediation and arbitration in the field of IT.

  • SGOA is the leading, independent non-profit centre for IT Conflict Management and is specialized in conflict prevention, mediation and arbitration in the field of IT.

Latest news

The Arbitration Rules are adjusted to the new Arbitration laws

The Arbitration Rules are adjusted to the new Arbitration laws! The new Arbitration Rules can be downloaded here. The effective rates (appendix to the arbitration rules 2015) can be downloaded here.

Latest news

The ICT Mediation Rules are adjusted to the new ICT Mediation laws

The ICT Mediation Rules are adjusted to the new ICT Mediation laws! The new ICT Mediation Rules can be downloaded here. The effective rates (appendix to the ICT Mediation rules 2015) can be downloaded here.

Stichting Geschillenoplossing Automatisering

Information and communication technology (ICT) projects are typically of long duration, involve a high degree of complexity and require substantial investment in human and other resources. Partly because of this, many ICT projects encounter problems, whether minor or more serious. A significant proportion result from specification issues. Other factors are organizational problems, a lack of proper internal cooperation and social problems.

Mediation, arbitration and other forms of Alternative Dispute Resolution (ADR) are ideal options for the resolution of ICT conflicts.

In 1989, SGOA was created with the aim of providing short-term, independent, expert services in the field of dispute resolution. SGOA stands for the Stichting Geschillenoplossing Automatisering, or ‘foundation for the resolution of ICT disputes’. SGOA offers mediation, arbitration, summary arbitral proceedings, binding third-party rulings, expert reports and ICT conflict prevention (all forms of ADR), making it an appealing alternative to the usual legal proceedings. It is also possible to combine these different forms of ADR; in this way SGOA is able to tailor its services to suit the requirements of each individual dispute. Read more about arbitration, mediation, summary arbitral proceedings, expert reports, binding third-party rulings and ICT conflict prevention.